Armor Purchasing Policy
It is against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various States also have laws restricting the purchase or possession of body armor by persons convicted of drug crimes, certain felonies, or other crimes of violence. By purchasing body armor from Sierra12 Defensive Studies Group LLC, you acknowledge and certify that: (1) you have no felony convictions, (2) you are not legally barred from purchasing, possessing, or using the item(s) purchased, (3) you are legally allowed to possess and use the item(s) in your state, (4) your purchase does not violate any local, state, or federal laws, (5)you are not purchasing the item(s) for criminal or amoral purposes, (6) you will only use the item(s) purchased for lawful purposes, (7) you are purchasing the item(s) on your own behalf and not on behalf of someone else in order to avoid complying with these Terms and Conditions, (8) you assume all risk of use (or misuse) of the item(s) purchased. you do not intend to use the body armor for any criminal purpose and (9) you are over 18 years old. Sierra12 Defensive Studies Group LLC reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel. No refunds or exchanges on ballistic products. Due to the nature and purpose of ballistics materials, we are unable to restock/resell shipped product. We kindly recommend that you double check the dimensions on your plate carrier pocket to ensure the plate you order will fit the pocket.
Terms of Service Privacy Policy
PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND POLICIES.
SIERRA12 DEFENSIVE STUDIES GROUP TERMS OF SERVICE AND PRIVACY POLICY.
These Terms of Service are hereby effective on March 11, 2014 and will apply to the website that you are visiting, www.sierra12.com (the “Website”), which is owned by Sierra12 Defensive Studies Group LLC (the “Company”).
Illegal or Abusive Usage is Strictly Prohibited: You must not abuse, harass, threaten, impersonate or intimidate other users of our Website. You may not use the Company’s Website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of our Website, Company will suspend your account or usage as applicable.
Electronic Communication: When you visit our Website or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and protected by U.S. and international copyright laws. All software used on this site is the property of Company or its software suppliers and protected by United States and international copyright laws.
Trademarks: Sierra12 Defensive Studies Group or www.sierra12.com or Sierra12DSG or Sierra12 DSG and other Company graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Company in the U.S. and/or other countries. Company’s trademarks and trade dress may not be used in connection with any product or service that is not Company’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Company. All other trademarks not owned by Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company.
License and Site Access: Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Company.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including but not limited to images, text, page layout, or form of Company without express written consent. You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without the express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Risk of Loss: All items purchased from Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Disclaimer of Warranties and Limitation of Liability: THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable Law: By visiting our website, you agree that the laws of the State of Arizona, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and Company.
Refund Policy
No refunds or exchanges on ballistic products. Due to the nature and purpose of ballistics materials, we are unable to restock/resell shipped product. We kindly recommend that you double check the dimensions on your plate carrier pocket to ensure the plate you order will fit the pocket.
If a product arrives and the box looks damaged, do not accept the box. If the product contents are defective, the customer has three (3) days after product arrives to request a refund. Products that are returned for other reasons outside of the product being defective or broken on arrival will be subject to a 20% restocking fee. This fee is charged because all returned product are sent back to the factory for inspection, re-calibration, refurbishment, and repackaging.
Please use due diligence research prior to purchasing a piece of gear, feel free to call or email if you have questions about which product or device is best suited for your needs. A 20% service and handling fee will be assessed on orders canceled by the customer for reasons not related to functionality of the product i.e. change of mind, failure to provide requested documents, etc. Once an order is placed the fulfillment process is initiated.
It is under the full discretion of Sierra12 Defensive Studies Group LLC to allow or deny refunds which fall outside the scope of this policy.
Returns Policy
Shipping costs are not refundable.
Each refund will be treated on a case by case basis depending on circumstances. Refunds requests must include the order number and contact information.
If a package arrives via carrier and has signs of being obviously damaged, do not accept it. If the object arrives and is broken, you must notify us within 3 days to begin the resolution process.
Armor and Medical supplies
Due to the nature of this product, All Sales are Final. Once an order for Body Armor or Trauma Kits has been processed and shipped they cannot be returned.
Shipping Policy
Some products are shipped directly from the manufacturer. We submit all orders received by 1500 MST for fulfillment that day. Orders submitted after 1500 on Friday or over the weekend will be submitted for fulfillment on Monday.
Shipping times vary greatly depending on the location and current level of stock on-hand. On average expect orders to ship between 3 to 4 days once submitted for fulfillment. Shipping charges are based on weight and size. Body Armor shipping has been unpredictable due to supply line disruptions. Please be patient as orders are fulfilled on a first-in-first-out manner. Please ready out to sales@sierra12.com prior to requesting a refund due to longer than expected wait times. You will not be refunded your shipping charges, a 20% cancellation fee will also be assessed.
Last updated 10-3-2021
SIERRA12 DEFENSIVE STUDIES GROUP TERMS OF SERVICE AND PRIVACY POLICY.
These Terms of Service are hereby effective on March 11, 2014 and will apply to the website that you are visiting, www.sierra12.com (the “Website”), which is owned by Sierra12 Defensive Studies Group LLC (the “Company”).
Illegal or Abusive Usage is Strictly Prohibited: You must not abuse, harass, threaten, impersonate or intimidate other users of our Website. You may not use the Company’s Website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of our Website, Company will suspend your account or usage as applicable.
Electronic Communication: When you visit our Website or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and protected by U.S. and international copyright laws. All software used on this site is the property of Company or its software suppliers and protected by United States and international copyright laws.
Trademarks: Sierra12 Defensive Studies Group or www.sierra12.com or Sierra12DSG or Sierra12 DSG and other Company graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Company in the U.S. and/or other countries. Company’s trademarks and trade dress may not be used in connection with any product or service that is not Company’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Company. All other trademarks not owned by Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company.
License and Site Access: Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Company.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including but not limited to images, text, page layout, or form of Company without express written consent. You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without the express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Risk of Loss: All items purchased from Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Disclaimer of Warranties and Limitation of Liability: THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable Law: By visiting our website, you agree that the laws of the State of Arizona, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and Company.
Refund Policy
No refunds or exchanges on ballistic products. Due to the nature and purpose of ballistics materials, we are unable to restock/resell shipped product. We kindly recommend that you double check the dimensions on your plate carrier pocket to ensure the plate you order will fit the pocket.
If a product arrives and the box looks damaged, do not accept the box. If the product contents are defective, the customer has three (3) days after product arrives to request a refund. Products that are returned for other reasons outside of the product being defective or broken on arrival will be subject to a 20% restocking fee. This fee is charged because all returned product are sent back to the factory for inspection, re-calibration, refurbishment, and repackaging.
Please use due diligence research prior to purchasing a piece of gear, feel free to call or email if you have questions about which product or device is best suited for your needs. A 20% service and handling fee will be assessed on orders canceled by the customer for reasons not related to functionality of the product i.e. change of mind, failure to provide requested documents, etc. Once an order is placed the fulfillment process is initiated.
It is under the full discretion of Sierra12 Defensive Studies Group LLC to allow or deny refunds which fall outside the scope of this policy.
Returns Policy
Shipping costs are not refundable.
Each refund will be treated on a case by case basis depending on circumstances. Refunds requests must include the order number and contact information.
If a package arrives via carrier and has signs of being obviously damaged, do not accept it. If the object arrives and is broken, you must notify us within 3 days to begin the resolution process.
Armor and Medical supplies
Due to the nature of this product, All Sales are Final. Once an order for Body Armor or Trauma Kits has been processed and shipped they cannot be returned.
Shipping Policy
Some products are shipped directly from the manufacturer. We submit all orders received by 1500 MST for fulfillment that day. Orders submitted after 1500 on Friday or over the weekend will be submitted for fulfillment on Monday.
Shipping times vary greatly depending on the location and current level of stock on-hand. On average expect orders to ship between 3 to 4 days once submitted for fulfillment. Shipping charges are based on weight and size. Body Armor shipping has been unpredictable due to supply line disruptions. Please be patient as orders are fulfilled on a first-in-first-out manner. Please ready out to sales@sierra12.com prior to requesting a refund due to longer than expected wait times. You will not be refunded your shipping charges, a 20% cancellation fee will also be assessed.
Last updated 10-3-2021